I recently wrote about a special mentor I had in my life when I discussed Robert Crosby and the one word that changed my life. Bob had such an impact on my outlook on life and business. I recently was explaining one of his philosophies to a friend and thought this might be useful to you, too. Bob […]
How to grow your family business
- Xero
- People, Productivity
The benefits of keeping it in the family It’s unusual to see ‘Smith & Sons’ or similar business names these days. But that doesn’t mean the family business is a dying breed. On the contrary, family businesses are thriving. In a recent PwC report, three-quarters of family firms grew in the previous year. That’s much […]
5 tips for becoming your own boss
- SimproGroup
- People
In many industries, like the trade industry, those who take the plunge are often looking for more control, more profits, and more free time. However, many technicians find that they lack the right knowledge and systems to ensure their venture’s a success. If this sounds like you, here are five tips to help you succeed. 1. Price is right One […]
Let’s make it clear – Good mobile staff communication is vital
- GeoOp
- People, Productivity
Messages can often be passed across a desk or delivered face-to-face on the other side of the office. “Most offices don’t need a well thought out ‘communications strategy’,” says small business advisor Dr Greg Chapman. “Lazy communications are probably quite adequate for people who work in the office because you see them all day, every […]
Get your HR processes sorted with these 4 easy HR hacks
- Employment Hero
- People
If the business you work in is anything like other small businesses, then your role of office manager means you handle just about anything! So, along with managing office supplies, equipment, record keeping, furniture and reception, you’re also the de-facto HR manager in charge of all the HR processes. And because of the enormous number […]
Make sure your customers keep coming back
So, what do most successful businesses have in common? They have repeat customers. Cultivating relationships is the first step toward gaining repeat business. Here’s a plan for how you can keep your customers coming back. 1. Know the value of your customers Do you know how much your customers spend on average with your business? […]
Five ways to build a happy team
- GoRoster
- People, Productivity
We have spoken to hundreds of business owners and thousands of their employees over the last twelve years. In that time, we’ve learnt a thing or two about the importance of maintaining happy and engaged staff. Here are our top five tips to help you keep your hospitality staff happy in the workplace. 1. Nurture a […]
Overstaffed or understaffed? Here are the signs
- goRoster
- People
Negligence can lead to a substantial increase in costs for your business. Often you’ll hear your employees say, “you just missed the big rush!” only to find later on that your sales figures prove otherwise. Trying to find a happy medium to combat the chance of employees standing around doing nothing, versus being completely rushed […]
6 Celebs You Didn’t Know Were Business Owners
- Float
- People
Point is, however cynical a view you take, your first instinct probably isn’t to think of these leading ladies and gents as small business owners. But you’d be surprised. There’s a vast number of A-List stars who own and run small businesses just like us in the real world, from community-run restaurants to ecosystem-saving oil […]
Why you shouldn’t give up on the ‘slackers’ in your company: 5 ways to re-engage your staff
- simPRO
- People
The problem with these labels is that they’re often wrong. At one time in their employment, these ‘slackers’ were just as hard-working and engaged as others in the company. Something has simply happened along the way that’s changed their attitude and made mediocrity acceptable in their eyes. Is this reversible? Can you turn these ‘tired’ […]